Details: Patterson Companies ranks among Fortune America's Most Admired Companies for performance in key areas like innovation, quality of products/services, financial soundness and quality of management. Patterson's unwavering customer-first approach provides growth for the company, value to the customer and personal and professional growth opportunities for employees.Observe and evaluate current customer business practices, analyze the system's capabilities, and make strategic recommendations to the customer about the integration of their current practice with the system's capabilities. Perform instructor led trainings on Patterson software products at customer’s site. Major Duties Responsible for the software conversion and implementation process for new and existing customers. Coordinate and explain data conversion evaluation results to the customer. Perform a system analysis, including consultation with current users to determine the hardware, software and/or system function specifications for the customer. Assist the customer with designing a software solution and business flow that will suit their needs. Recommend improvements and upgrades as appropriate. Act as an ongoing advisor to PDSI customers regarding their technology structure and software packages. Perform various educational technology demonstrations. Prepare and deliver instructor-led training sessions at customer site on Patterson softwares and products to include: EagleSoft, CAESY, CEREC, Patterson Imaging, Schick and Planmeca Install and troubleshoot software, hardware, and digital components with assistance from technical support. Collaborate with the PTC to resolve software issues as necessary. Coordinate, participate in, and support meetings and activities, (technology events and marketing activities), as requested by the Branch Manager, Region Manager, or Corporate Office. Professionally represent Patterson Companies to branch customers and potential customers, in accordance with company policies and procedures. Prepare, coordinate and conduct User Group Meetings/Release Parties Performs other duties as assigned. Travel required.

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